If you are not in love with your item, contact us within 30 days. We handle every issue on a case-by-case basis and we'll do what it takes to make it right.
Please remember to review your design, spelling, names, dates and the product size chart prior to ordering, as each order is made individually to your specifications and cannot be resold. You are welcome to contact us if you have any questions about customization before placing your order.
Your item arrives incorrect, incomplete, damaged or in any way defective we will resolve the problem immediately. Simply send a photo of the issue to email@example.com and we will get a new item to you or issue a store credit!
Your item arrives later than we guaranteed, contact one of our friendly Design Guides for next steps- we promise we will make it up to you.
Sunday 12pm - 9pm EST
Monday through Thursday, 10am - 9pm EST
Friday, 10am - 6pm EST
Monday - Friday, 10am - 5pm EST
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